Terms and Conditions
Ana Belen and associates commit to all students’ improvement. It is our obligation to respect our lesson time and day. We have implemented the following regulations in order to guarantee availability of highly qualified instructors.
• If instructor has a performance engagement or any conflict with a scheduled lesson, our organization provides a highly qualified professional to teach on the lesson day or the lesson can be rescheduled for another day within the same week.
. Make-up lesson should be scheduled on a day and time that both instructor and student agree on.
• A courtesy lesson will be provided to the student if instructor is unable to meet the above requirement.
• Students are allowed to cancel/reschedule only one class per month free of charge. This is based on a monthly four-session program. All cancelations must be made 24 hours prior the scheduled lesson time. Make-up lesson should be scheduled on a day and time that both instructor and student agree on.
• The lesson will be charged if cancelations don’t meet the above requirements.